Frequently Asked Questions
If you don’t find the answer you are looking for please don’t hesitate to post your question through the blog or call us directly.

  1. Q: Do I need my doctor to refer me to your clinic?
    A:  No. You don’t need a referral

  2. Q: Will my medical bills be covered?
    A:   Yes, if you or the driver of the car you were in had car insurance, your bills will be covered.  Be sure to call us to verify coverage.

  3. Q: What if I don’t have health insurance?
    A: You don’t need health insurance to get your bills covered in a car accident.

  4. Q: What if it was my fault?
    A: As long as you had your own car insurance, your bills will be covered.

  5. Q: I was a passenger and don’t have health or car insurance?
    A: If the driver had car insurance you are covered.  If not, you can still get treatment depending on the circumstances.

  6. Q: What if I need x-rays or an MRI?
    A: We can order any x-rays, MRIs or imaging that is necessary.

  7. Q: Is Massage or Acupuncture covered?
    A:  Car insurance carriers cover both.

  8. Q: Do you have Massage and/or Acupuncture in the office?
    A: Yes, both are available in the office.

  9. Q: I am only a “little stiff” do I really need care?
    A: Yes.  Even minor injuries can have long-term effects.

  10. Q: What will my first office visit be like?
    A:  It usually takes an hour to perform a full history, exam and order any tests.  Treatments usually start after any x-rays or tests are completed.

  11. Q: Will you be doing any rehab?
    A: Yes.  We do a wide range of rehab exercises and balance training.

  12. Q: Do I need a lawyer?
    A: That is ultimately up to you, but sometimes even your own company can increase your stress level.  We would rather you focus on getting better and let the lawyers focus on the stressful details.

  13. Q: Insurance has already offered to settle the case- should I?
    A: No.  Consult with a lawyer first or at least get medically checked out.  After you sign the settlement you may need more medical care that would be “out of pocket”.